You can use either your email address or the customer number from your membership card to register.

Please note: Only the policy holder, their partner or dependants 16 years and over can register for Online Services.

Email address or customer number
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What is my customer number?

If you're the primary policyholder your customer number can be found on the front of your membership card.

Partner and Dependant customer numbers can be located on correspondence that has been sent directly to them. They can also be found by the policyholder on the Personal Details page within Online Services. If you have any trouble locating, call us on 13 11 55.